06/10/2022 - Permalink

Shropshire Local Mobile service moves to libraries for the winter

Related topics: Corporate / Leisure, culture and heritage

Shropshire Council’s Shropshire Local Mobile service has moved into libraries across the county this week.

Shropshire Local aims to help those in more rural areas, where access to some services and support from the council can be more difficult for some people.

The service will operate on the following dates between 10am and 2pm at the following libraries. There will also be an additional service at the Mayfair Community Centre in Church Stretton on Thursday 15 December 2022.

Friday 7 October 2022 – Shifnal Library

Wednesday 12 October – Bridgnorth Library

Thursday 13 October – Wem Library

Monday 17 October – Market Drayton Library

Thursday 20 October – Highley Library

Monday 24 October – Broseley Library

Tuesday 25 October – Whitchurch Library

Wednesday 2 November – Oswestry Library

Thursday 3 November – Albrighton Library

Thursday 10 November – Church Stretton Library

Friday 11 November – Bridgnorth Library

Wednesday 16 November – Market Drayton Library

Thursday 17 November – Cleobury Mortimer Library

Thursday 24 November – Whitchurch Library

Wednesday 30 November – Oswestry Library

Friday 2 December – Shifnal Library

Wednesday 7 December – Bridgnorth Library

Thursday 8 December – Wem Library

Wednesday 14 December – Market Drayton Library

Thursday 15 December – Church Stretton: Mayfair Community Centre

Shropshire Local dates in libraries this winter - poster

Shropshire Local dates in libraries this winter – poster

In addition to these locations, there are also Shropshire Local hubs at Ludlow Library and The Darwin centre, Shrewsbury, which are open from 9.30am to 5pm Mondays to Fridays in Shrewsbury; and Mondays, Tuesdays, Wednesdays and Fridays in Ludlow.

A customer review:-

“I saw the Shropshire Local in Ellesmere today. I enquired about a bus pass because my previous one was with Mersey Travel and has long expired. It took two minutes for the application to be completed. Many thanks to all concerned, especially the two cheerful and helpful people in the minibus who completed the application.”

Friendly and experienced team members will be on hand at each library to provide a listening ear, advice and information to residents. Staff will talk to people about how people can access council services and services from other organisations, and can also offer advice on how to access these online.

Since Shropshire Local began it has received and dealt with nearly 750 enquiries from residents across the county.

Cecilia Motley, Cabinet member for health (Integrated Care System) and communities, said:-

“Our Shropshire Local Mobile service has been very well received by local communities, many of whom live in remote and rural parts of the county and who may struggle to connect to council services.

“Over the past year the team have been hitting the road, putting the council back into the community. With the aim of making the council more accessible and easier for those in remote communities to find out more about local support services, the team have been on hand in all weather conditions, to provide a listening ear and information to residents. They offer advice on how best to access services, and show how this can be done online.

“The team has met and helped hundreds of residents with their enquiries. We’ve also heard many examples from around the county of how the customer service team has assisted residents and facilitated meaningful and life-changing conversations.

“If you, or someone you know, would benefit from seeing one of our Shropshire Local advisers, please do come along to one of the libraries detailed on the list of locations. Our friendly advisers will be more than happy to help.”

You can find out more about Shropshire Local here: Shropshire Local Mobile | Shropshire Council