06/04/2023 - Permalink

Shropshire Local Mobile extends services in Oswestry and Bridgnorth in its new summer programme

Related topics: Corporate

Shropshire Council’s Shropshire Local Mobile service has extended its offer in Oswestry and Bridgnorth during the spring and summer period (2023).

Shropshire Local Mobile aims to help those in more rural areas, where services and support from the council can be more difficult for some people to access. Over half of Shropshire’s population live in villages, hamlets and homes dispersed throughout the countryside, in what is England’s second largest inland county.

Additional days at both towns have been added due to the high footfall.

The service operates between 10am and 2pm at rotating market town locations and some libraries.

2 people with a Shropshire Local Mobile sign

Shropshire Local Mobile

Upcoming dates are:-

Thursday 13 April – Oswestry Library
Friday 14 April – Bridgnorth Library
Tuesday 18 April – Crown pub car park, Albrighton
Thursday 20 April – Halo Severn Centre, Highley
Tuesday 25 April – Oswestry Library
Wednesday 26 April – Bridgnorth Library

A full programme of visits is viewable by clicking here: https://www.shropshire.gov.uk/customer-services/shropshire-local-mobile/

Over the past year the Shropshire Local service has handled nearly 17,000 enquiries and supported thousands of residents with queries and concerns from concessions and blue badge to council tax and housing as well as many other services. This figure relates to all enquiries dealt with at Shropshire Local permanent drop-in points in Shrewsbury and Ludlow, plus the Mobile service.

Throughout the winter Shropshire Local Mobile has been located at libraries across the county. Due to the high footfall in these libraries – in Bridgnorth and Oswestry – these sessions will remain in these buildings.

Rob Gittins, Shropshire Council’s Cabinet member for culture and digital, said:-

“Our Shropshire Local Mobile offers a vital link to residents to help them access advice and support from council services and those from our partner organisations, as well as how to access these services online.

“The footfall is quite high in Oswestry and Bridgnorth, so it was decided to extend the service in both towns and remain in the libraries here, as it was more appropriate for the number of customers we are seeing

“Our friendly and experienced staff are always on hand to offer a listening ear and provide advice, guidance and information to residents.

“It’s therefore really encouraging to see we have helped so many local communities. This is a testament to the service and staff who work hard to ensure residents get the right support they need.