25/02/2020 - Permalink

Support for those affected by floods

Related topics: Community / Highways, transport and environmental maintenance / Public protection

Shropshire Council is continuing its efforts to support those affected by the current floods.

Evacuation and Reception Centre at Shirehall

The council has already set up a Reception Centre at Shirehall for people affected by flooding.  Those who’ve recently been evacuated have been directed to the centre where they will receive support and relocated to appropriate accommodation. Several individuals and families have already accommodated in hotels across the town. The centre will remain open until at least 8pm. This will then be reviewed.

Rough Sleepers

The Severe Weather Emergency Provision (SWEP) will be operating from Palmer’s of Shrewsbury Café, Baptist Church, Claremont St, Shrewsbury, SY1 1QC. Those sleeping rough can access the building from 10pm to 9am.

Flood preparedness

Several thousand more Sandbags have been distributed over the last two days in preparation for the current floods.

In Shrewsbury 700 have been delivered to Longden Road depot at Longden Road
Shrewsbury SY3 9EL. Sandbags are being left outside the centre for people to collect.

In Brigdnorth 800 have been delivered to the Bridgnorth Highways at Kier Stourbridge Road Depot (next to the salt barn) WV15 6AN and at the Corners of Doctors Lane and Mill Street and Doctors Lane and Bandon Lane. Sandbags will be left outside for people to collect.

Ludlow and Craven arms – People can collect sandbags at 16 Stokewood Road Craven Arms Business Park Craven Arms Shropshire SY7 8NR

We will continue to add sandbag stocks as the demand dictates.

To date Shropshire Council have distributed approximately 10,200 sandbags

Sandbags are being replenished constantly and we have made them available to anyone needing them, delivering them to specific locations across affected areas.

Stay Safe

Security services will be out with council staff again tonight directing people from attempting to access flooded areas.

People are strongly advised to stay away from these areas unless required to travel near them, the water levels hide many potential dangers.


We are receiving many kind offers from Shropshire residents who want to help or donate.

For large items of furniture we are asking people to please hold on to these. Until needed, but you can contact our Customer Service Centre on 0345 678 9000, to leave details of any items.

Smaller essentials such as bedding and toiletries etc can be left with our customer service points in Shrewsbury at 1a Castle Gates, Bridgnorth Library, Ludlow Museum and Resource Centre and the Foyer at Oswestry Library.

Many people are asking if they can help directly and will be respond to these , when the current danger has passed and into recovery. Again people can ring us on the number above, leaving their contact details.

Help and Advice

For help and advice please call Shropshire Council on 0345 678 9006 or visit our website. Shropshire Council’s Customer Service Centre will be staying on until 8pm specifically to help with emergency calls for highways and flooding issues. After 8pm, emergency calls will still be picked up on that number by the out of hours service.

Further information

Please follow Shropshire Council on Facebook or twitter for the latest information.

Please do not enter flood water or put yourself at unnecessary risk. If your home has been flooded and there is no threat to life, dial us on 0345 678 9006. If you are in danger, always call 999.