News from our partners: Citizens Advice Shropshire to reopen in-person appointments in Ludlow area

News from our partners Citizens Advice Shropshire

Citizens Advice Shropshire have announced their plans to reopen in-person appointments in Ludlow and south west Shropshire in the spring, and are recruiting a new community adviser to work in the community to support those who need face-to-face support.

Jackie Jeffrey, Chief Officer of Citizens Advice Shropshire, said:-

“Life remains very difficult for many of our clients, and cases are more complex than ever. In the last year, we have helped south west Shropshire residents with 2,807 problems, many of these problems impacted by the cost of living.  So, we are really happy to be expanding our reach in the south of the county with face-to-face services.”

Citizens Advice Shropshire will be working with existing community organisations, like Hands Together Ludlow and local foodbanks, as well as maintaining their free telephone Adviceline, and as a result will not be reopening their office in Ludlow Youth Centre.

Jackie added:-

“We want to reassure people that not reopening the office does not mean we are withdrawing services from Ludlow; quite the opposite. We need to be imbedded in the community where people need us most and we are looking forward to our community adviser doing just that.”

More details will be available soon. If you require information or advice, contact Citizens Advice Shropshire free Adviceline on 0808 278 7894 , open Monday to Friday 10am to 4 pm. You can also access self-help and information 24/7 on their webpage www.citizensadvice.org.uk and for information on support with the cost of living in Shropshire visit https://www.shropshire.gov.uk/cost-of-living-help/.