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08/03/2017 - Permalink

How we inspect and maintain Shropshire’s traffic lights and signals

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In Shropshire, as elsewhere, the volume of traffic continues to grow and it has become increasingly important to provide a safe environment for pedestrians.

In this blog, and the video below, we look at the work Shropshire Council carries out to inspect and maintain Shropshire’s traffic lights, signals and crossings, to help people to safely cross the road.

Video – how we inspect and maintain traffic lights and signals

What signals and crossings do we look after?

  • 36 signal controlled junctions
  • 35 pelican crossings
  • 30 puffin crossings
  • 17 toucan crossings
  • 58 zebra crossings
  • 107 vehicle activated signs
  • 45 school crossing signs
  • 10 cattle crossing signs

What are the different types of crossings?

A Puffin crossing

  • Signal-controlled junctions are normal traffic signals at junctions that give priority to different streams of traffic. Most also include facilities to control pedestrian crossing.
  • Pelican crossings have the green man indicator at the opposite side of the road to the pedestrians. These crossings have a flashing green man and a flashing amber traffic light.
  • Puffin crossings have a pedestrian indicator on the same side as the pedestrian. There is no flashing green man or flashing amber traffic light.
  • Toucan crossings allow both cyclists and pedestrians to cross and show green cycle symbol and a green man.
  • Zebra crossings are designated places for pedestrians to cross the road. Belisha beacons – amber-coloured globe lamps on top of black and white pole – offer extra visibility to zebra crossings for motorists, particularly at night.
  • Vehicle Activated Signs (VAS) are the electronic displays that flash up the speed limit, or other sign to give a clear warning of an approaching hazard. The signs are usually activated at a pre-set trigger speed by the approach of a vehicle.

In addition to the above, we also operate an Urban Traffic Management and Control (UTMC) system which connects a total of 12 signalised junctions in two corridors:

  • one through Shrewsbury town along the Smithfield Road corridor.
  • one on the Whitchurch Road/Battlefield Road approach to Shrewsbury.

The UTMC system allows us to provide timely, accurate traffic and travel information, and warn people in advance of problems on the road network.

For more information about the different types of signals and how they work, click here to read some ‘frequently asked questions’ on our website.

For more information about pedestrian crossings, click here to visit our website.

How do we monitor and repair traffic lights and crossings?


There are a number of sites which are remotely monitored so that most faults are reported automatically and repaired promptly.

However, we also encourage people to contact us to report any faults with lights or signals.

Maintenance of all signal equipment is currently carried out Dynniq (formerly Imtech UK) on behalf of Shropshire Council.

Shropshire Council records any faults, then instructs Dynniq to carry out a speedy repair. We’ll then check on the standard of the completed repair.

Repair of signals is prioritised based on the type of fault to make sure that any fault which causes immediate danger is dealt with first; for example, a red light that isn’t working.

Note: Traffic signals or pedestrian crossings on the A49 south of Shrewsbury, and on the A5 Shrewsbury bypass, are the responsibility of Highways England. If you see a problem with any of these sites you should advise Highways England direct.

How to report a traffic light or signal problem


You can report problems using our online form, or call us on 0345 678 9006.

Please let us know the location of the signal, type of signal, and what the fault is.

Reporting a fault with temporary traffic lights

If you spot a problem with temporary traffic lights (eg. where roadworks are in progress) please call the emergency contact number supplied at the site. This is normally found on the generator for the temporary traffic lights.

What improvements have we made?

We’ve improved operation and co-ordination of traffic signals in our major towns. We’ve been updating equipment to enable the use of more intelligent traffic control systems to respond to live demands, and minimise congestion and delay.

We’ve also made changes to the equipment installed to take advantage of new technologies which has already shown significant reductions in our energy consumption.

What else do we do?

We’re responsible for:

  • Providing and/or approving designs for new traffic signal installations within the Shropshire area, from feasibility studies to implementation and commissioning.
  • Advising on technical aspects of any contract requiring provision of traffic signal equipment.

Useful links

Report a faulty traffic signal – click here

Traffic signals pages on Shropshire Council website – click here.

Highways pages on Shropshire Council website – click here.

Any questions?  Email – highways.maintenance@shropshire.gov.uk. Tel: 0345 678 9006.

Email updates. Receive the latest information about street lighting and traffic signal schemes direct to your inbox each time it’s added to our website. Click here to sign up to our Govdelivery service

Through our highways assets management strategy Shropshire Council and our partners Mouchel and Ringway work together to to make sure that our roads, pavements and bridges are safe for road users now and in the future.

To read the highways asset management strategy – click here.

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