Dog warden covers wider area with mobile working

Shropshire Council is using new technology to improve services and enable staff to make better use of their time.

A series of trials have been taking place with mobile devices, such as building control officers using tablet computers to access files onsite which will cut down on travelling time and reduce the need for them to drive back to the office in-between jobs.

Another area of the council which is seeing the benefits of using mobile devices is the dog warden service.

The dog warden for the south of the county is using an iPad instead of a desktop computer, which means she can cover a greater area because she no longer needs to come back to the office to file her reports.

The officers involved talk about how mobile working is improving the service they provide to the public in this video: Mobile working with the dog warden

For more information on how building control officers are using mobile working, click here.

Councillor Martin Taylor-Smith, Shropshire Council Cabinet member responsible for IT, said:

“Anything we can do to enable our staff to do their jobs better has to be good for the taxpayer.  It makes sense for some officers to use a mobile device – whether that’s an iPad or whatever is suitable for their job – rather than being limited to using a desktop PC, which have a higher cost of ownership.  These examples show what a huge difference a simple change in technology can make.”